Last updated Wednesday 4 November
Reserving
When you pay a reservation deposit, we take the car off sale for you for the number of days shown at checkout (normally 7). You'll get a confirmation email straight away.
The deposit
The deposit comes off the price of the car when you buy it. It isn't a payment for anything else.
Refunds
Your deposit is refunded in full if: the car isn't as described when you see it; we can't complete the sale for any reason; or you cancel within 14 days of paying, before you've bought the car.
After 14 days, or if you don't contact us before the reservation ends, we'll talk to you before deciding anything, and we'll never keep more than our reasonable costs.
Refunds go back to the card you paid with, usually within 5–10 working days.
Extending
If you need longer, for example to arrange finance, ask us. We'll usually extend the reservation at no cost.
Questions
Call 07440 365621 or email contact@threearrowscars.com.